Now that the intense competition of the USAPA National Championships has cooled down, we’ve heard plenty of feedback from individuals who have attended as both participants and observers. The event was a rousing success and many were extremely pleased with the professionalism and attentiveness displayed by the staff at the Indian Wells Tennis Garden.
For those who only got to watch the coverage on ESPN or are curious if it might be worth attending next year, here are a few of the positives attendees appreciated about the event and venue:
Parking at Indian Wells was $10 for the day, and many of the matches were completely free to attend. The Championship Court was only $10 to sit in the general seating area and ranged from $35 – 50 depending on the day and event for more premium seating.
The range of available food wasn’t incredibly varied and mostly included the basics (salad, burgers, hot dogs), but on the plus side the venue allowed visitors to bring their own meals, making it easy to maintain a budget or indulge in fine dining while watching games.
At PickleballCentral we also gave out over $9k in free merchandise, so you could’ve ended up leaving with more gear than you came with!
Around 2,300 players came to play on the 45 converted tennis courts at Nationals, and top talent from around the U.S. was on display. If you wanted to see some great games, Indian Wells was certainly the place to be.
Many visitors also noted that the pros were very approachable and enjoyed chatting with fellow competitors and attendees at their tents between games. Whether watching or participating, there were many opportunities to learn from the best by proxy.
Top Tier Management
The Indian Wells management team was noted to be very receptive to feedback and continually worked to ensure a pleasant experience for all involved. A number of observers noted that their comments were taken into consideration, such as asking for shaded bleachers outside the grandstand, and the next day portable umbrellas had been moved into the area.
Indian Wells staff held meetings with department heads daily after the games to determine what was running smoothly and what needed work. After the first day of play it was noted that the white chairs at one stadium’s end were creating a glare in the sun, and so overnight, the staff changed the chairs to dark green to improve visibility.
Clearly the staff cared about providing an exceptional experience for all involved, and they’ll only continue to get better over time.
The cleanliness and beautiful appearance of the Indian Wells facility was greatly appreciated by all present. There was live music, the courts were hosed down every night, and the seats were wiped down and cleaned.
Interestingly enough, the bathrooms were of particular note! Attendees noticed that they were continually cleaned throughout the day and had a very spacious interior. Seems like a small thing, but everyone appreciates it when the place they relieve themselves actually feels relieving!
If you got the opportunity to go to Nationals, what were some of your favorite moments or aspects of Indian Wells? We’re looking forward to another fantastic showing next year!